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ONLINE AI TRAINING OFFICE PROFESSIONALS · ADMINISTRATION · SUPPORT
AI Tools for the Office

The AI every office professional should know.

Simple. Fast. Practical.

Learn how to use AI to manage email, documents, meetings, research, presentations, scheduling and everyday administrative work.

No technical background required.
FORMAT Online Seminar
DURATION 2 Days · 8 Hours
LEVEL No Experience Required
Contact Shift Works →
THE EVERYDAY CHALLENGE

Your day is already full before it starts.

A full inbox. A packed calendar. Meeting notes waiting to be written. Documents to prepare. Reports to translate.

While all of that is being managed, the work that actually needs human judgement — communication, relationships, decisions and problem-solving — has to wait.

This is where AI can help.
THE IDEA

AI does not replace the office professional. It removes part of the repetitive workload.

WHAT YOU WILL GAIN

Tools you can use the very next day.

01

Save time

Reduce the time spent on repetitive administrative and communication tasks.

02

Work faster

Draft, summarise, organise and prepare information more efficiently.

03

Improve quality

Produce clearer emails, reports, presentations and business documents.

04

Focus on what matters

Create more time for relationships, judgement and higher-value work.

COURSE CONTENT

12 practical training modules.

Every module focuses on real tasks that office, administrative and support professionals handle as part of their everyday work.

01

Prompt Engineering Fundamentals

  • How to structure an effective AI instruction
  • Context, instructions, examples and output format
  • How to make prompts clear and precise
  • Common mistakes and best practices
02

Email & Correspondence

  • Draft professional email responses
  • Adapt tone to company communication style
  • Prioritise and categorise messages
  • Translate correspondence professionally
  • Extract actions from long email threads
03

Calendar & Appointments

  • Find suitable meeting times
  • Organise schedules around priorities
  • Prepare invitations and reminders
  • Reorganise calendars when plans change
04

Documents, Reports & Translation

  • Draft formal documents and letters
  • Summarise PDFs, reports and contracts
  • Improve grammar, structure and tone
  • Translate while maintaining professional language
05

Meetings

  • Transcribe and summarise meetings
  • Identify decisions and responsibilities
  • Create meeting minutes
  • Extract deadlines and action items
06

Research & Information

  • Combine information from multiple sources
  • Compare suppliers and alternatives
  • Prepare meeting briefings
  • Support market and competitor research
07

Travel & Logistics

  • Create business travel itineraries
  • Compare options by time, cost and convenience
  • Prepare complete travel briefing packs
  • Manage changes and alternatives
08

Stakeholder Management

  • Prepare targeted meeting briefings
  • Organise stakeholder history and context
  • Track open actions across multiple parties
  • Draft diplomatic responses for sensitive situations
09

Presentations

  • Turn notes into presentation structures
  • Create first-draft slide content
  • Suggest charts and supporting visuals
  • Convert reports into presentations
10

Social Media & Online Presence

  • Create LinkedIn, Facebook and Instagram content
  • Adapt messages for different platforms
  • Generate content and newsletter ideas
  • Analyse audience comments and messages
11

Data Privacy & Safe AI Use

  • Understand what information should not be shared
  • Handle confidential business documents safely
  • Recognise risks when using public AI tools
  • Apply safer working practices
12

Prompts, Tools & Practical Hacks

  • Reusable prompt techniques
  • Practical workflows across AI platforms
  • Useful free and affordable AI tools
  • Real examples for everyday office work
WHO SHOULD ATTEND

Designed for people who keep business moving.

01

Executive Assistants & Personal Assistants

02

Secretaries & Administrative Professionals

03

Office Managers & Administrative Executives

04

Business Owners & Independent Professionals

05

Professionals who want to integrate AI into their everyday work

THE CORE IDEA

AI should not replace the value you bring.

It should take care of repetitive, time-consuming work so you can focus on communication, relationships, critical decisions and better judgement.

AI TOOLS FOR THE OFFICE

Ready to work smarter with AI?

Contact Shift Works for upcoming training sessions, private programmes or company training.

Contact Shift Works →